Join Our Team
Garage door work is a skilled trade. That’s not a marketing line – it’s the first thing Wade Mercer will tell you on day one. Torsion springs carry hundreds of pounds of tension. Openers talk to sensors, limits, and logic boards. Cables wear in patterns that tell a story if you know how to read them. The people who do this work well are part mechanic, part diagnostician, and part customer-facing professional, all in the same two-hour window. At Brock Garage Door Repair, we’ve been running jobs that way since 2001. We follow the Garrison Code: show up when we said, price it in writing before we touch anything, do it right the first time, and stand behind it for a full year. If that’s how you want to work, keep reading.
Who We’re Looking For
- Garage Door Repair Technician – Someone who diagnoses before they replace, works cleanly, and doesn’t consider a job done until the door cycles the way it should.
- Garage Door Opener Specialist – A tech who’s comfortable with LiftMaster, Chamberlain, Genie, Craftsman, and Raynor systems – or willing to get there fast under structured training.
- Cable and Spring Technician – A person who respects high-tension components, follows procedure every time, and understands that skipping a step on springs isn’t a shortcut, it’s a hazard.
- Installer / New Door Technician – Someone who measures twice, reads a spec sheet, and leaves a site cleaner than they found it.
- Dispatcher / Service Coordinator – An organized, calm communicator who keeps schedules tight, customers informed, and technicians moving without friction.
- Customer Service Representative – A person who answers the phone like they mean it, gives straight answers, and handles a frustrated caller with patience and without script-reading.
What We Offer
Real Training and a Path Forward
We don’t hand you a service manual and wish you luck. New technicians work alongside experienced crew members on real jobs until they’re ready to run calls on their own – and that progression is structured, not accidental. If you put in the work, the path from apprentice to lead tech is a real one, not a promise that lives on a poster in the break room.
Work You Can Actually Be Proud Of
The Garrison Code isn’t a slogan. Every job gets a written price before any work starts, every repair carries a 365-Day Done Right Promise in writing, and every technician arrives background-checked and in uniform. When you work here, you’re not cutting corners to close a ticket faster. You’re doing it by the book, which means you can stand behind what you did.
Local Crew, National Backing
Brock Garage Door Repair is independently owned and operated, so you’re working with a local crew that knows the area – not reporting to a regional hub three states away. At the same time, you’re backed by the Garrison Partners network: tested processes, consistent standards, and training built from real field experience across 28 states. You get the community feel without being on your own.
Steady, Year-Round Demand
Garage doors don’t wait for a good economy. Springs break in January. Openers fail on a Saturday night. Cables fray regardless of the season. This is skilled trade work with consistent demand, and that translates into steady schedules for the people who do it well.
No Experience? Read This.
If you’ve spent time doing HVAC, plumbing, auto mechanics, electrical work, or any trade where you showed up with tools and left with a solved problem, more transfers than you’d think. Mechanical aptitude, comfort with hand and power tools, the habit of reading a situation before acting on it – those aren’t taught from scratch. We teach the garage door side: how torsion and extension spring systems work, how to read an opener’s logic, how cable drum alignment affects the whole door, and how to explain what you found to a homeowner in plain language. The first months are structured. You shadow, you assist, you ask questions. When you’re ready to take the lead on a call, you’ll know it – and so will we. If you’re the kind of person who figures things out with their hands, call us.
How to Apply
Call us at (254) 602-5116 – a real person answers around the clock – or use the contact form below. Tell us where you’re based, what you’ve worked on (even if it wasn’t garage doors), and when you could start. Hiring is done locally, at the Brock location nearest you, so the more specific you are about your area, the faster we can connect you with the right crew.
Written by Wade Mercer, Owner & Technician at Brock Garage Door Repair, serving communities across the Garrison Partners network since 2001.