Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Before
After
Before
After
Before
AfterFranchisee Success Stories
The owners who do well with Brock aren’t looking for a side hustle or a desk job. They’re people who like fixing things, who don’t mind early mornings and who’d rather hand a homeowner a written price than play guessing games. They show up squared away, and they stay that way.
Meet Our Owners
Carrie R. – Boise, Idaho
Carrie spent fourteen years managing inventory for a regional auto-parts chain. She knew every SKU in the building, but she was tired of watching good people get promoted into jobs they couldn’t do. A friend in the trades mentioned Garrison Partners, and Carrie drove to Spokane to shadow a Brock crew for a day. She saw a technician walk a homeowner through a broken torsion spring, explain why the cables were fraying too, and hand over a written price before touching a tool. She called her husband that night and said, “This is how a business should run.”
That was three years ago. Carrie now runs three trucks in the Boise metro. She still answers some calls herself, especially on weekends. Her oldest son handles scheduling. She’ll tell you the 365-Day Done Right Promise isn’t a marketing line, it’s what lets her sleep. “I don’t have to wonder if a job will come back to bite me,” she said. “If we miss something, we own it. The customer knows it, my techs know it, and I know it.”
Lisa F. – Greenville, South Carolina
Lisa was a firefighter paramedic for eleven years. She left after a knee injury and spent two years doing home inspections, crawling through attics and pointing out rot to nervous buyers. She understood doors, framing, and the way houses settle in the Piedmont clay. What she didn’t understand was why every contractor she met priced jobs like they were making it up as they went.
She found Brock through a Garrison Partners webinar and liked that nobody promised her a yacht. They promised a system: show up inside the window, price in writing, do it by the book, leave it clean. Lisa opened in Greenville with one truck and a whiteboard in her garage. She’s at four trucks now, and she still runs the whiteboard. Her paramedic training shows up in how she trains techs to talk to anxious homeowners. “People are scared when their garage door won’t close at ten o’clock. You don’t rush them. You explain the spring, the opener, the safety sensors. Then you give them the price and let them decide.”
Holly M. – Des Moines, Iowa
Holly owned a small cleaning company for eight years. She built it to twelve employees, then sold it when her ex-husband got sick and she needed to be home more. After he recovered, she wanted back in, but not the same grind. She’d spent too many years fighting no-shows and redoing work herself.
A Brock franchise appealed to her because The Garrison Code is basically a cleaning checklist for garage doors. Show up on time. Price before you start. Do it right. Clean up after. Stand behind it. Holly jokes that she traded mop buckets for torsion bars, but the discipline is the same. She runs two trucks in Des Moines and handles most of the commercial accounts herself, school districts and fire stations that can’t afford downtime. Her written guarantee goes in every bid. “Schools have budgets. They need to know that if the operator fails in March, we’re back in March, not charging them again in April.”
Raj R. – Fort Worth, Texas
Raj was a mechanical engineer for a defense contractor in Dallas. He designed hinge assemblies for aircraft shelters, which is closer to garage doors than you’d think. Same wind-load calculations, same cycle-life testing, same frustration when a cheaper part fails early because someone skipped a spec. After a layoff in 2019, Raj looked at starting his own shop. He interviewed with three franchise systems and picked Brock because the Garrison Partners people asked him engineering questions, not just credit-score questions.
He opened in Fort Worth with an advantage: he speaks the language of the hardware. When a homeowner’s Clopay wind-loaded door is throwing rollers, Raj can explain why the track radius matters and why the spring wire size was probably wrong from the factory install. His customers remember that. So do his techs. Raj still rides along once a week, not because he has to, but because he likes the work. “I didn’t leave engineering to push paper. I like seeing a door go up smooth after we fixed what the last guy hacked together.”
Your Story Starts Here
If you’re the kind of person who shows up on time, prices things honestly, and cleans up after yourself, you already speak our language. Call (254) 602-5116 to talk with the Garrison Partners team about available markets, or request the info kit below and we’ll send you the real numbers, no fluff.
Written by Wade Mercer, Owner & Technician, Brock Garage Door Repair.